Frequently Asked Questions

What do you sell?

We stock vape kits, disposable devices, e-liquids, nicotine salts, coils, tanks and accessories.

Are products shown in Australian dollars?

Yes. Store prices are displayed in Australian dollars (AUD).

How do I check device compatibility?

Review the product description and model number. If you are unsure, contact support before ordering.

How will I know my order has shipped?

Dispatch and tracking details are sent to the email address used at checkout when available.

Can I change or cancel an order?

Contact us immediately. Once packing or dispatch begins, changes may not be possible.

What if an item is faulty?

Contact us with your order number and evidence of the fault. Eligibility is assessed under our Returns & Refund Policy and applicable consumer law.